There’s a choice of Standard or Fast delivery for UK addresses.
Standard delivery is 3-5 working days and Fast is 1-2 working
days. If you order a product before 2pm on a weekday, we will
usually have it packed and sent out that day.
All our Fast delivery parcels are assigned a tracking number and
this will be sent as part of your order shipping confirmation.
Postage cost is based on weight and Standard Delivery costs
either £1.99 or £2.99. For an additional £1 you can upgrade your
postage to our Fast Service (1-2 working days). For more
information see our
In certain circumstances you may need something delivered more
quickly than our Fast service; please contact us and we will
endeavour to organise a special delivery. This can be a before
10am or 12am service.
For overseas delivery, please see our
delivery page or contact a
member of our Customer Services team on
01377 337160 between 9am and
5pm UK time Monday to Friday.
How do I find the sizing information?
Size information is included on every product listing page where
applicable. You can find a link called ‘size guide’ near the size
selection options which will open a panel for you to view the
How do I find the care instructions?
Care Instructions are included on every product listing page where
applicable. There is a link called ‘product care’ beneath the
product description which will open a panel for you to view that
How do I pay?
You may pay by debit/credit card, through Paypal, Amazon Pay or
Klarna. For those who want to pay directly by card, we use a
secure 3rd party for credit and debit card processing.
If you choose to pay by card, you can rest assured that the
safety of your details is guaranteed. Your details are
transmitted over SSL with a 128bit encryption key length. The
payment is processed once, in real time. We do not directly
collect (or even see) your credit card data; instead we use our
bank’s credit card gateway, which will process your payment on
Do you have any high street stores?
Rydale Clothing is stocked in all Yorkshire Trading stores. The
Yorkshire Trading Company has a growing network of 22 retail
stores from Northumberland to Leicestershire. See our
Which events are you doing?
We have a major presence at many agricultural shows, horse
trials, game fairs and county events across the UK from April to
September. You can also find us at some indoor Equestrian events
from October to December. For more information about where to
find us on show, view our
Shows & Events page.
How do I use a discount code?
If you have a discount code from a show or email, simply enter
it at the checkout stage and the discount will apply.
Please note that postage is not discounted.
Most discount codes are valid for the duration of the year of
Discount codes generally cannot be stacked with other discounts
or promotional offers available.
All legitimate discount codes are exclusively issued by us, be
aware that many external websites actively offer fake discount
codes as a means to collect your personal information. These
illegitimate codes are not valid on rydale.com.
I have seen an advert for a job - how do I apply?
Team Rydale are currently recruiting for staff to help out
during the busy show season. To apply, or if you're looking for
placement in other positions, send a CV over and tell us what
type of work you're looking for.
For details of this and all other current vacancies across the
Company, please visit our Recruitment Page.
Do you post items to Northern Ireland?
We are taking orders from, and post items to Rydale customers in
Northern Ireland. Postage prices are outlined on our